Frequently Asked Questions

Everything you need to know about your Loritta shopping experience.

How can I track my order?

Once your order has shipped, you will receive an email confirmation with a tracking number. You can use this number on our website's 'Track Order' page to see real-time updates on your delivery.

What is Loritta's return policy?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please visit our Returns Portal to start a request and receive a prepaid shipping label.

Do you ship internationally?

Yes, Loritta ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated automatically at checkout.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for personalized advice.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay in select regions.

Are your materials ethically sourced?

At Loritta, we are committed to sustainability. We partner with manufacturers who adhere to fair labor practices and prioritize high-quality, durable fabrics to reduce environmental waste.